Discover a Career with Imagine Learning

Discover a Career with Imagine Learning
Thank you for visiting our job listings! Available jobs will be listed on the left.
Return to listing

Customer Service Representative (Remote)

Join Our Team as a Customer Service Representative (Remote) in Tempe, AZ!

Job Description:

As a Customer Service Representative with Imagine Learning, you will play a crucial role in supporting our mission of transforming education through technology. In this remote position based in Tempe, AZ, you will be responsible for providing exceptional customer service to our clients, including teachers, administrators, and district leaders. You will serve as the first point of contact for any inquiries or issues, handling them with professionalism, empathy, and efficiency.

Key Responsibilities:

  • Answering incoming calls and emails from clients and providing timely and accurate solutions
  • Assisting clients with navigating our digital platform and troubleshooting technical issues
  • Collaborating with internal teams to escalate and resolve complex problems
  • Maintaining detailed records of customer interactions and transactions
  • Providing feedback to improve customer experience and product usability

Qualifications:

  • Excellent communication skills, both written and verbal
  • Strong problem-solving abilities and attention to detail
  • Ability to work well independently and as part of a team
  • Experience in customer service or support role preferred
  • Proficiency in using digital tools and platforms

Benefits:

  • Competitive compensation and benefits package
  • Opportunities for professional development and growth
  • Flexible work schedule and remote work options
  • Collaborative and inclusive company culture

Apply To this Job

Tell us about you

Please complete as many fields as possible. Fields in red are required.

First Name:
Last Name:
Address:
City:
State:
Zip:
Phone:
Email:



If yes, please explain

Day/Hours Availability

Please enter the hours you are available on the following days

Monday From To
Tuesday From To
Wednesday From To
Thursday From To
Friday From To
Saturday From To
Sunday From To
 
What date are you available to start work?
 
Please list your skills and qualifications
 

Education

High School
What was the name of the High School you attended? Did you graduate? If so what year?

Education

College / Post Secondary
What was the name of the College / Post Secondary School you attended? What was the location of the College / Post Secondary School you attended? What dates did you attend?
  From To
 

Previous Employment 1

Company Name:
Dates Worked:
Supervisor Name:
Email:
Phone:
Address:
Position Title:
Responsibilities:
Reason for Leaving:
Ok to contact?
 

Previous Employment 2

Company Name:
Dates Worked:
Supervisor Name:
Email:
Phone:
Address:
Position Title:
Responsibilities:
Reason for Leaving:
Ok to contact?
 

Previous Employment 3

Company Name:
Dates Worked:
Supervisor Name:
Email:
Phone:
Address:
Position Title:
Responsibilities:
Reason for Leaving:
Ok to contact?
 

Reference 1

Name:
Phone:
Email:
Relationship:
 

Reference 2

Name:
Phone:
Email:
Relationship:
 

Reference 3

Name:
Phone:
Email:
Relationship:


Apply Now